Purpose
This privacy policy sets out how Infinite Sky Solutions Ltd uses and protects any information that you give us when you use this service. It tells you what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.
Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
Our contact details
Name: Infinite Sky Solutions Ltd
Website: https://www.infiniteskysolutions.com
E-mail: info@infiniteskysolutions.com
Changes to this privacy policy
Infinite Sky Solutions Ltd may change this policy from time to time. If we decide to change our privacy policy, we will post the changes on this page so that you are aware of the information we collect, how we use it and under what circumstances we disclose it. This policy is effective from 27th June 2021. Any revised policy will apply only to data collected after the new policy comes into effect.
What type of personal information we hold
We currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, name and contact details).
How we get the information & why we have it
Most of the personal information we process is provided to us directly by you for the provision of a requested service.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@infiniteskysolutions.com.
- We have a contractual obligation.
- We have a legal obligation.
What we do with the information we have
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To communicate with you in relation to any products or services you have requested from us
- For statistical analysis, including automated techniques
- For record-keeping purposes
- For market research
- To track activity on our website
- To improve and monitor our customer service to you
- The prevention of crime and fraud
We will never sell or lease your personal information to third parties. We may disclose information to the investigating authorities such as the police, if required to do so by law.
How we store your information
We are committed to ensuring that your information is secure; your information is securely stored in the UK. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We keep any information you have provided us until it is no longer required to perform the services you have requested of us. Any other information you have provided to us will be kept for up to 7 years to enable us to fulfil our legal obligations. Your information will then be securely erased.
Disclosure of your information to service providers
In order to provide our products and services, we may need to pass information on to our agents and sub-contractors or appoint other organisations to carry out some of the processing activities on our behalf.
Transfer of your information outside the UK
We may need to transfer your personal data outside of the UK in order to provide you with the services and products you require. Some of these countries may not have laws that protect privacy rights as extensively as in the UK. If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is properly protected and ensure that we will only deal with suppliers who are GDPR compliant and have policies in place to protect your data.
The use of cookies
Cookies are small pieces of data which are stored on your computer, mobile phone, or device. Cookies may be placed on your device when you visit a website or open a marketing email.
Infinite Sky Solutions Ltd uses anonymous google analytics cookies to monitor traffic on our site and to enable us to improve our site.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your browser and operating system. Our cookies will have the names “_ga” and “_ga_KQ5XSFYJ7D”.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@infiniteskysolutions.com if you wish to make a request.
Links to other websites within our own website
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@infiniteskysolutions.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113